How can we help?

Your account keeps questions, report corrections, and refund requests with the relevant assessment.

Questions about your report

Open the assessment and select Support. Tell us which recommendation needs explaining or correcting. Replies appear in the same conversation.

Photo retakes

If a reviewer asks for new photos, read the request in Support, return to Assessment, and replace the requested view. Your saved goals remain available.

Billing or refunds

Select the refund topic in your account conversation. Annual members can cancel renewal directly in Settings. A one-time assessment does not renew.

Privacy

Account Settings contains the deletion request. For a privacy issue or trouble accessing your account, contact support@facefluent.com.